Todayâs consumers have a choice in selecting their healthcare providers and Southwoods has established itself as an innovative leader in the healthcare industry. Our services have been recognized as among the best in the nation, with notable awards and recognitions testifying to our ongoing commitment to high quality, patient-centered care.
The Surgical Hospital at Southwoods has consistently earned The Joint Commissionâs Gold Seal of ApprovalÂź for hospital accreditation. The Joint Commission is one of the most respected healthcare accreditation services in the nation and the Gold Seal is a symbol of quality that reflects a health care organizationâs commitment to providing safe and quality patient care.
The Joint Commissionâs standards are developed in consultation with health care experts and providers, measurement experts and patients, helping health care organizations measure, assess and improve performance. Surveyors also conduct onsite observations and interviews every 3 years.
These reviewers evaluate compliance with hospital accreditation standards spanning several areas such as facility operations, environment of care, emergency management processes, patient safety initiatives, infection prevention and control, leadership responsibilities, medication management, and patient rights and responsibilities.
The Surgical Hospital at Southwoods has been named a 2024 Human Experience (HX) Guardian of Excellence AwardÂź winner by Press Ganey. This award is part of Press Ganeyâs annual ranking of the top hospitals and health systems in the country, according to performance in patient experience.
The hospital is in the top 5% of healthcare providers in delivering patient experience in the last year. Very few health systems achieve this threshold and consistently maintain it for the one-year reporting period. Southwoods has received this award every year since its inception in 2013.
Press Ganey also honored the hospital with the 2024 Human Experience (HX) Pinnacle of Excellence AwardÂź for maintaining high levels of excellence for at least three consecutive years in patient experience. This award is highly competitive and specifically recognizes top-performing healthcare organizations nationwide who meet a number of criteria including teamwork, likelihood to recommend and overall rating.
Southwoods is one of only six hospitals in Ohio and one of only 96 nationwide to receive this award, and has received it every year since its inception in 2016.
We believe these awards reflect the staffâs dedication to a positive patient experience and are further evidence that todayâs healthcare consumer places tremendous value not only on the overall quality of healthcare services, but also on being treated in a kind and compassionate manner by their caregivers.
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